Automating manual data entry that was costing the operations team 15 hours a week
Devomatic automated Harborline's order-to-invoice workflow across three previously disconnected systems, reclaiming over 15 hours of manual data entry per week and cutting invoicing errors to near zero.
15+ hrs
manual data entry reclaimed per week
94%
reduction in invoicing errors
3
previously disconnected systems now unified
The business challenge
Harborline's operations team manually re-entered order data across their inventory system, accounting software, and a shipping partner portal.
Manual re-entry introduced frequent invoicing errors that required rework and delayed payment collection.
Leadership had no real-time visibility into order status without asking the operations team directly.
The solution
Devomatic mapped the full order-to-invoice workflow and built a custom automation layer connecting the inventory system, accounting software, and shipping portal via API.
AI-assisted document processing extracted and validated shipping data automatically instead of manual entry.
A real-time operations dashboard gave leadership live order and fulfillment visibility without needing to interrupt the team.
Technology used
Timeline
6 weeks for the initial workflow, with two additional workflows automated in the following quarter
"It's the rare project where the ROI was obvious within the first month. Our team stopped dreading Monday data entry."
Elena Martins
VP of Operations, Harborline Logistics
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