AI & Automation
AI Chatbots
Chatbots grounded in your actual knowledge base, not generic scripts.
Devomatic builds custom AI chatbots for websites, WhatsApp, and internal tools, grounded in your own documentation and data using retrieval-augmented generation for accurate, on-brand responses.
24/7
coverage for support and lead qualification
Typical timeline
3-6 weeks depending on knowledge base size and channel count.
Overview
Most chatbots people encounter are frustrating because they're either a rigid decision tree or a generic AI wrapper with no real knowledge of the business it's supposed to represent. We build chatbots grounded in your actual documentation, product data, and policies using retrieval-augmented generation, so answers are accurate and specific rather than plausible-sounding guesses.
Deployments range from website support widgets to WhatsApp-based customer service to internal tools that let staff ask questions against company documentation instead of searching through folders.
Every chatbot we build has clear escalation paths to a human for anything outside its confidence range, because an AI system that confidently gives wrong information does more damage than no chatbot at all.
Who needs this
- Businesses with high support ticket volume around repetitive questions
- Companies wanting 24/7 lead qualification on their website
- Teams needing an internal knowledge assistant for staff questions
- Businesses using WhatsApp as a primary customer channel
Benefits
Why it's worth doing
Accurate, grounded answers
Responses pulled from your real documentation, not model guesswork.
Always available
Support and lead qualification that doesn't stop at 6pm.
Clear escalation paths
Handoff to a human whenever the AI's confidence is low.
On-brand voice
Tuned tone and language that actually sounds like your business.
Features
What's included
Retrieval-augmented generation
Answers grounded in your documentation, policies, and product data.
Multi-channel deployment
Website widget, WhatsApp, or internal tool integration.
Lead qualification flows
Structured conversation paths that capture and route qualified leads.
Human handoff
Seamless escalation to your team when confidence is low or the request is sensitive.
Analytics dashboard
Visibility into common questions, resolution rate, and conversation quality.
Process
How we deliver this
Discover
1-2 weeksWe audit your current systems, interview stakeholders, and map the workflows that matter most before a single line of code is written.
Architect
1-2 weeksWe design the data model, integrations, and UX flows, then lock a technical spec so scope stays honest.
Build
4-10 weeksEngineers ship in weekly increments with a staging environment you can click through from week one.
Automate & test
1-2 weeksWe wire up AI and automation layers, run QA, load testing, and security review before anything touches production.
Scale
ongoingWe launch, monitor, and hand over a 30/60/90-day optimization plan backed by real usage data.
Pricing
Custom-scoped, custom-quoted
Every engagement is scoped to your specific requirements. Contact us for pricing details tailored to this service.
Website Bot
A grounded support/lead-qualification widget for your site.
- Website chat widget
- Grounded in your docs
- Lead capture
- 30-day tuning window
Multi-Channel Bot
Website plus WhatsApp or another channel.
- Website + WhatsApp
- Human handoff flows
- Conversation analytics
- 90-day optimization support
Enterprise Assistant
Internal knowledge assistants or complex multi-bot deployments.
- Internal knowledge assistant
- Role-based access
- Custom integrations
- Dedicated support
Technologies we use
Proof
Related case studies
FAQ
Questions about ai chatbots
We ground responses in your actual documentation using retrieval-augmented generation, and set confidence thresholds that route uncertain questions to a human instead of guessing.
Related services
Industries we apply this to
Ready to talk through ai chatbots?
Book a free 30-minute call, we'll scope it honestly, even if that means recommending less than you asked for.